Privacy Policy

My Medicare Checkup, scheduling, contact, and privacy-request forms ask for a name, ZIP code, phone, email, checkup answers about your coverage situation, appointment preferences, and your consent choices. They do not ask for a Social Security number, a Medicare ID, a diagnosis, or a medication name. Do not add those details in a comment or in the chat.

Explain a Medicare Letter reads a paragraph, a photo, or a PDF or text file in your browser. The file is not uploaded and is not saved. It is not a contact form, and it is marked so the site’s marketing tools do not collect that text. The chat sends what you type to this website so it can be checked. A message that appears to include a Medicare number, a Social Security number, a member ID, a diagnosis, a request for a medication name, a carrier name, or a request to pick a plan is not forwarded to the outside assistant. A general question about how Medicare works may be sent to that assistant so it can reply. These checks look for common patterns. They cannot catch every sensitive detail. Do not paste a plan letter into the chat. HIPAA does not automatically cover every website or AI tool that receives health information. Read how to use these tools without sharing personal details.

When you submit a form, we create or update a contact record in HubSpot with your name, email, phone, ZIP (when provided), the form you used, checkup answers (coverage situation only), appointment preferences, and your TCPA/SMS consent choices. We use HubSpot so a licensed Medisure Agency advisor can follow up. We do not email form contents to a public inbox. We do not sell or share this information with other agencies as a lead.

We use that information to respond to your request, schedule a review, and — if you consented — to contact you by phone, email, or SMS. We keep a consent receipt in your browser as a backup. Advisors should retain TCPA consent records in HubSpot for at least five years.

Your privacy choices

You may contact us to request access to or deletion of personal information we maintain about you. Call (626) 214-5774 or use the contact form.

To opt out of sale or sharing of personal information, if applicable, use Do Not Sell or Share My Personal Information.